OXFORD LAB
TECHNOLOGIES
  • Home
  • Crystal Shifter
  • What Our Customers Say
  • FAQ
  • Video
  • Contact Sales
  • About Us
  • Home
  • Crystal Shifter
  • What Our Customers Say
  • FAQ
  • Video
  • Contact Sales
  • About Us
  • Schedule a Demo
  • Contact
  • About Us
  • Terms

  • Meet us at FBLD 2025 Fragment-Based Lead Discovery Conference
  • Proudly supporting CCP4 2026 Northern Structural Biology Meeting

© 2026 Oxford Lab Technologies Ltd. All rights reserved.

  1. Legal Agreements/
  2. EULA: End-User Licence Agreement

Our Customers

Our customers: top pharmaceutical FBDD drug discovery labs
Our customers: academic research and beamline synchrotron labs

Oxford Lab Technologies End User Licence Agreement

Effective date
November 3, 2026

Version: 11.1

1. Acceptance of this Agreement

1.1 Binding Agreement

This End User Licence Agreement (the "EULA") is a legally binding agreement between you and Oxford Lab Technologies Ltd (Company or "OLT").

By:

  1. (a)

    installing;

  2. (b)

    activating;

  3. (c)

    accessing;

  4. (d)

    downloading;

  5. (e)

    using; or

  6. (f)

    continuing to use,

any software, firmware, online service, website, portal, application programming interface (API), account, subscription service or other technology-enabled product or service provided by the Company,

you agree to be bound by this EULA.

1.2 Do Not Use if You Do Not Accept

If you do not agree to this EULA, you must not install, access or use the relevant product or service and must immediately cease any such installation, access or use.

1.3 Acceptance by Organisations, Group Companies, and Representatives

If you accept this EULA, install, access or use the Software:

  1. (a)

    on behalf of a company, organisation, government body, partnership or other legal entity;

  2. (b)

    in connection with your employment;

  3. (c)

    in connection with your engagement as a contractor, consultant, subcontractor, adviser or agent; or

  4. (d)

    for the benefit of any Customer,

you represent and warrant that you have such authority or that you have been authorised to install, access or use the Software on behalf of that person or entity.

The person or entity on whose behalf the Software is used, accessed, installed or operated shall be bound by this EULA.

References to "you" include both the individual accepting this EULA and the person or entity on whose behalf the Software is accessed or used.

For the avoidance of doubt, acceptance, installation, access or use of the Software by any person acting for, on behalf of, at the request of, or for the benefit of a Customer shall bind that Customer to this EULA.

1.4 Group Company Use

Where the Software is purchased, licensed, subscribed to or used by a member of a corporate group, use by any affiliated entity shall be deemed use by the Customer.

The Customer remains responsible for ensuring compliance with this EULA by all such users.

2. Relationship with Other Agreements

2.1 Supplementary Agreement

This EULA supplements the applicable Oxford Lab Technologies Terms and Conditions together with any applicable quotation, order acknowledgement, invoice, service schedule, subscription agreement or other agreement between the parties.

2.2 Definitions

Unless expressly defined in this EULA, capitalised terms have the meanings given to them in the applicable Terms and Conditions.

2.3 Incorporation

The applicable Terms and Conditions are incorporated into this EULA by reference.

2.4 Precedence

To the extent of any conflict:

  1. (a)

    this EULA governs installation, access and use of the Software and related services; and

  2. (b)

    the applicable Terms and Conditions govern commercial, ordering, payment, subscription, support, warranty and other commercial matters,

unless expressly stated otherwise.

2.5 Products Covered

This EULA applies to:

  1. (a)

    Software;

  2. (b)

    firmware;

  3. (c)

    online services;

  4. (d)

    websites;

  5. (e)

    portals;

  6. (f)

    APIs;

  7. (g)

    accounts;

  8. (h)

    subscriptions;

  9. (i)

    documentation;

  10. (j)

    training materials; and

  11. (k)

    related technology services

provided by the Company.

3. Eligibility and Authority

3.1 Authorised Use

You may use the Software only if you are authorised to install, access or use it.

3.2 Responsibility for Users

The Customer remains responsible for all use of the Software by its Customer Representatives.

3.3 Compliance Responsibility

The Customer shall ensure that all users comply with this EULA.

Any act or omission of a user shall be treated as an act or omission of the Customer.

4. Use of Software and Services

4.1 Licensed Not Sold

The Software is licensed and not sold.

4.2 Applicable Licence Rights

All licence rights, limitations, restrictions, transfer conditions and subscription requirements are governed by:

  1. (a)

    this EULA; and

  2. (b)

    the applicable Terms and Conditions.

This EULA supplements, and does not replace, any licence restrictions contained in the applicable Terms and Conditions.

4.3 Subscription Dependency

Certain Goods and functionality may require an active Software Subscription or other Subscription Services.

Suspension, expiry or termination of the applicable Subscription Services may result in software, features, functionality or associated Goods becoming partially or fully unavailable.

4.4 Permitted Use

You may use the Software only:

  1. (a)

    for lawful purposes;

  2. (b)

    in accordance with applicable documentation;

  3. (c)

    in accordance with purchased entitlements;

  4. (d)

    in accordance with applicable licence restrictions; and

  5. (e)

    in accordance with applicable laws and regulations.

4.5 Operational Responsibility

You are responsible for determining whether the Software is suitable for your intended use.

5. Use Restrictions

5.1 Prohibited Activities

Except where expressly permitted by law or the applicable Terms and Conditions, you must not:

  1. (a)

    reverse engineer;

  2. (b)

    decompile;

  3. (c)

    disassemble;

  4. (d)

    copy;

  5. (e)

    redistribute;

  6. (f)

    publish;

  7. (g)

    rent;

  8. (h)

    lease;

  9. (i)

    lend;

  10. (j)

    sublicense;

  11. (k)

    transfer;

  12. (l)

    circumvent technical protection measures;

  13. (m)

    bypass licensing controls;

  14. (n)

    share credentials; or

  15. (o)

    use the Software other than as authorised.

5.2 Excess Usage

You must not exceed any purchased:

  1. (a)

    licence limits;

  2. (b)

    subscription limits;

  3. (c)

    user limits;

  4. (d)

    capacity limits; or

  5. (e)

    other usage entitlements.

5.3 Third-Party Connections

You must not connect, interface, integrate or operate the Software or associated Goods with unauthorised third-party products, services, protocols or systems.

6. Source Code

6.1 Source Code Access

Any source code, software development kit, application programming interface or similar materials made available by the Company remain the Company's intellectual property.

6.2 Restrictions

Source code may be used only to the extent expressly authorised by the Company.

6.2.1 Customer Modifications

Where the Company authorises modification of source code, all intellectual property rights in the original source code remain vested in the Company.

Unauthorised source code modifications may invalidate support, warranty and service entitlements.

6.2.2 No Transfer of Ownership

Modification, adaptation or development of source code does not transfer ownership of any intellectual property rights to you.

6.2.3 Copyright Notices

You must not remove, alter or obscure any copyright, proprietary or ownership notices contained within any source code.

7. Updates, Support and Maintenance

7.1 Updates

Updates, upgrades, patches, releases, fixes and enhancements may be provided from time to time.

All such updates shall be deemed part of the Software and shall be governed by this EULA.

7.2 Updates and Changes

The Company may modify, update, replace, withdraw or discontinue functionality, features, services or components.

7.3 Support and Maintenance

Support, maintenance and service entitlements are governed exclusively by the applicable Terms and Conditions and commercial agreements.

8. Hardware and Product Restrictions

8.1 Safety-Critical Uses

The Software and associated Goods are not designed, intended or certified for:

  1. (a)

    safety systems;

  2. (b)

    safety-critical systems;

  3. (c)

    laboratory safety systems;

  4. (d)

    process-control safety systems;

  5. (e)

    medical diagnosis;

  6. (f)

    clinical use;

  7. (g)

    life-support systems;

  8. (h)

    aviation systems;

  9. (i)

    nuclear facilities; or

  10. (j)

    any application where failure may result in death, personal injury, property damage or environmental harm.

8.2 Suitability

You remain solely responsible for determining the suitability of the Software and Goods for your intended application.

9. Intellectual Property Rights

9.1 Ownership

All intellectual property rights in the Software remain vested in the Company or its licensors.

9.2 Reservation of Rights

All rights not expressly granted are reserved.

9.3 Feedback

Feedback, suggestions, recommendations, enhancement requests and similar submissions may be used by the Company without restriction or compensation.

10. Confidentiality

10.1 Incorporated Terms

Any confidentiality obligations contained in the applicable Terms and Conditions apply equally to the installation, access and use of the Software.

11. Telemetry and Product Improvement

11.1 Incorporated Telemetry Provisions

The telemetry, operational data, analytics and product improvement provisions contained in the applicable Terms and Conditions are incorporated into this EULA.

12. Data Protection and Privacy

12.1 Privacy Policy

Personal data may be processed in accordance with:

  1. (a)

    applicable law;

  2. (b)

    the Privacy Policy; and

  3. (c)

    the applicable Terms and Conditions.

12.2 Customer Data

Ownership of Customer Data remains governed by the applicable Terms and Conditions.

13. Warranty Disclaimer

13.1 Incorporated Warranty Provisions

All warranties, warranty exclusions and limitations contained in the applicable Terms and Conditions apply to the Software.

13.2 As-Is Basis

Except to the extent prohibited by law, the Software is provided on an "as is", "as available" and "with all faults" basis.

14. Limitation of Liability

14.1 Incorporated Liability Provisions

All liability limitations, exclusions and caps contained in the applicable Terms and Conditions are incorporated into this EULA by reference.

15. Indemnity

15.1 User Indemnity

You shall indemnify and keep indemnified the Company against losses arising from:

  1. (a)

    unlawful use of the Software;

  2. (b)

    breach of this EULA; or

  3. (c)

    infringement arising from your actions.

16. Suspension and Termination

16.1 Suspension

The Company may suspend access to the Software where permitted by the applicable Terms and Conditions.

16.2 Termination

Termination rights are governed by the applicable Terms and Conditions.

16.3 Effect of Termination

Upon expiry or termination:

  1. (a)

    access rights cease;

  2. (b)

    licence rights cease;

  3. (c)

    service entitlements cease; and

  4. (d)

    continued use becomes unauthorised.

17. Export Controls and Trade Compliance

17.1 Export Restrictions

You shall comply with all applicable export control, trade control, sanctions and import laws and regulations.

17.2 Government Customers

For the purposes of this section, state-owned enterprises, public universities, government laboratories, publicly funded research institutions and similar bodies shall be deemed government entities.

Where the Software is used by a government entity, all government-specific provisions contained in the applicable Terms and Conditions are incorporated into this EULA and apply to such use.

18. Changes to this Agreement

18.1 Amendments

The Company may amend this EULA from time to time.

18.2 Continued Use

Continued access to or use of the Software constitutes acceptance of the revised EULA.

19. General Legal Provisions

19.1 Incorporated Provisions

The provisions relating to:

  1. (a)

    governing law;

  2. (b)

    jurisdiction;

  3. (c)

    notices;

  4. (d)

    assignment;

  5. (e)

    third-party rights;

  6. (f)

    severability;

  7. (g)

    waiver; and

  8. (h)

    entire agreement

contained in the applicable Terms and Conditions are incorporated into this EULA by reference.

20. Definitions

This section provides a copy of Definitions from Oxford Lab Technologies Terms and Conditions for convenience. In case of any omissions, errors, or inconsistencies, the definitions as defined in Terms and Conditions shall prevail.

Company or "OLT" means Oxford Lab Technologies Ltd (Company registered in England and Wales under company number 10250680) or any subsidiary or associated company.

Customer means any company or any subsidiary or associated company, organisation or person ordering, or accepting a quotation for, the Company's goods or services.

These Conditions means these Conditions in full.

Agreement means the contract between the Company and the Customer incorporating these These Conditions, together with any applicable Quotation, order acknowledgement, invoice, service schedule, licence agreement or other document expressly incorporated by reference.

Customer Representatives means the Customer's employees, officers, workers, agents, contractors, subcontractors, consultants, advisers and any other persons acting on its behalf or under its direction or control.

Customer Data means any data, information, records, files, documents, materials, content, database entries, measurements, results, reports, configurations, credentials, instructions or other information belonging to, supplied by, submitted by, uploaded by, transmitted by, stored by, generated for, received from, or otherwise provided by or on behalf of the Customer or any of its Customer Representatives in connection with the Goods or Services.

Communication means any communication or imparting of information whether verbal or by any other means.

Intellectual Property (or IP) means any patent, copyright, moral right, registered design, unregistered design right, trade mark, service mark, trade name, business name, domain name, database right, right in confidential information (including know-how and trade secrets), goodwill and the right to sue for passing off, and any other intellectual property right, whether registered or unregistered, including any application for, or right to apply for, any of the foregoing.

Software means any software, firmware, desktop application, mobile application, cloud service, software-as-a-service (SaaS) platform, online service, web-based service, application programming interface (API), portal, account functionality, update, upgrade, enhancement, patch, release, module, component, source code, object code, or other software-related technology supplied, licensed, made available or operated by the Company, whether on a subscription, perpetual, trial or other basis.

Goods means any hardware, equipment, devices, components, materials or other tangible products supplied by the Company and, where the context requires, any Software supplied with them.

Input Material means any documents in writing including data or other information provided by the Customer relating to the Services.

Subscription Services means any Services supplied on a recurring, fixed-term, renewing or subscription-based service provided by the Company including, without limitation:

  1. (a)

    software subscriptions and software-as-a-service licences and online services;

  2. (b)

    maintenance services;

  3. (c)

    support services;

  4. (d)

    extended warranty services; and

  5. (e)

    any other similar or recurring support or recurring subscription service identified in a Quotation, invoice, order acknowledgement or service schedule.

Maintenance means the maintenance, data services, support or Subscription Services which may form part of the Services (as the case may be) as attached to this Agreement which shall form part of this Agreement.

Software Subscription means a time-limited subscription licence permitting the Customer to access and use Software during the applicable subscription period.

Subscription Term means the initial term and each renewal term applicable to a Software Subscription or Maintenance service.

Premises means the premises of the Customer as set out in the Agreement or as specified by the Customer at which the Services are to be provided by the Company.

Quotation means the Company's quotation for the Goods, Maintenance and/or the Services (as the case may be).

Services means the services to be provided by the Company under the Agreement including software subscriptions, delivery, training, advisory, custom development, design, or installation of the Goods and Maintenance (where applicable).

Charges means the Company's charges for the Goods and/or Services (as the case may be) as set out in the Quotation or as required to be paid by the Customer from time to time.

Confidential Information means information belonging to or relating to a party's business affairs or activities which:

  1. (a)

    has been labelled as such or identified as Confidential Information; or

  2. (b)

    may reasonably be deemed to be confidential in the circumstances of its disclosure or use,

including (but not limited to) any documents produced as part of the Services or Goods.